Founded in 1920, Citizens Bank and Trust has been committed to serving the financial needs of Polk County for 88 years. Our customers are our priority and we strive to offer the best products and services available, including Online Banking with Bill Pay, Residential Mortgages, Commercial Loans, as well as competitive deposit products.
We believe in local decisions made by people you know and trust. And when you call one of our 12 Polk County locations, you'll talk to a real person, not an automated machine.
We are proud to be Polk County's Hometown Bank.
SWITCH to Citizens Bank & Trust. Click here for a Simple Switch Kit.
For information, call any local office or 863-676-7631.
Existing Customers: For account info, call our Anytime Bank Line 863-679-7777 or 877-851-8597
To report a lost or stolen Debit Check card, call 863-676-7631 during regular banking hours and 1-800-333-3054 after hours.
PHISHING ALERT: Citizens Bank & Trust will not call or e-mail you and ask for personal information. Please do not provide your social security number or bank account information to anyone and do not fill in online forms connected to e-mails that look like they are coming from the bank. If you have questions, please call or visit your local branch office.
For more information, call or visit your local branch office.
Now Offering Extended Lobby and Drive-Thru Hours
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With our End of Day Cutoff - deposits post to your account on the same day!






